Refund And Returns Policy

Refund And Returns Policy

Conditions for Returns or Exchange:
Bonnito has a simple and hassle-free return and/or exchange policy for certain products purchased from the Website provided the following conditions are fulfilled:

IF :

  •  the purchased item is not as shown .
  • The quality if inferior .
  • Fabric is not as shown  

For apparel, we offer 48 days return policy. However, made-to-order styles are not returnable. Jewellery and accessories are only eligible for return within two days from the delivery date only in India.
For Returns or Exchange timelines, Please check the return policy under the shipping details of any product. Bonnito may update this from time to time and without any prior intimation to you.
The product must be returned in its original condition along with the invoice, all labels, tags,
Any product sought to be returned or exchanged, should be unworn, unused, or unwashed. Products that are found to be worn, used, damaged, or soiled will not be accepted for return or exchange..
Products returned under this policy will be subject to quality testing/inspection.
Complaints for missing/damaged/wrong items delivered should be raised within 48 hours of delivery.
In the event that the product to be returned satisfies the Statutory Refund Criteria, you will be entitled to a refund of the consideration for such product which will be credited to your original account/mode of payment. Whereas "Statutory Refund Criteria” means any one of the following cases –
The product purchased by you does not conform to the characteristics or features listed on the website or otherwise agreed to in writing; or
The product purchased by you is delivered late from the stated delivery schedule, except where such delay is on account of unforeseeable circumstances out of Bonnito control or any other force majeure.
In the event that the product to be returned does not satisfy Statutory Refund Criteria in the clause above, but satisfies Store Refund Criteria, you may be entitled to a refund of the consideration for such product in the form of gift card which will be sent to your EMAIL ADDRESS GIVEN.
Notwithstanding anything contained in this policy, BONNITO reserves the right to reject any request for the return and/or exchange of any products without giving any reasons for the same. In such cases, products will be sent back to the customer at the original shipping address.
Customized or special delivery orders cannot be returned/exchanged.



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